On the routing page, set up an inbound rule so that any email coming into your organization is automatically BCC’d to the activity tracking inbox.

1. Enter the following information to set up inbound rules.
   • In the Name field, enter the name for the rule. In this case, you may enter Sales Activity Inbound.
   •  In the Do the following field, select Bcc the message to.
   • In the Priority field, specify the priority level in numbers.
   •  In the Audit this rule with severity level checkbox, select the checkbox.
   • In Choose a mode for this rule field, choose the Enforce radio button.
   •  You can configure the frequency of this rule by selecting a date range. Select the date from Activate this rule on the following date: field.
   • You can configure the rule to be deactivated based on the entered date by clicking Deactivate this rule on the following date: field.
     
2. Click Save.
   Now, all the incoming mails for the assigned users in Aviso Outlook Activity will be bcc'd to the shared mailbox.