Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Log In
  • Home
  • Aviso AI Integrations

Setup Outbound Rules for the shared mailbox

Written by Sukhmanjeet Kaur

Updated at August 2nd, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Helpjuice Import
  • Aviso AI: Admin
  • Aviso AI Integrations
  • Getting Started with Aviso AI
    Aviso AI: Accessing Accounts module Activity & RI Module Aviso AI: Customer Success Ask Miki Everything Aviso AI: Contacts Aviso AI: Conversational Intelligence Aviso AI: Dashboard Aviso AI: Deals Sales Methodology Lead Intelligence
  • Looking for something else? (Contact US form)
  • Aviso Mobile App
+ More

Next, you need to create an outbound rule so that all mail sent from an organization is bcc’d to the activity tracking account. Perform the following steps to setup outbound rules to your shared mailbox.

  1. Click on the + icon to create a new rule. These rules are for routing activity to the tracking account.
  2. Enter the following information to set up inbound rules.
    •  In the Name field, enter the name for the rule. In this case, you may enter Sales Activity Outbound.
    • In the Do the following field, select Bcc the message to.
    • In the Priority field, specify the priority level in numbers.
    • In the Audit this rule with severity level checkbox, select the checkbox.
    • In Choose a mode for this rule field, choose the Enforce radio button.
    • You can configure the frequency of this rule by selecting a date range. Select the date from Activate this rule on the following date: field.
    • You can configure the rule to be deactivated based on the entered date by clicking Deactivate this rule on the following date: field.
  3. Click Save.
    Now, all the outgoing mails of the assigned users in Aviso Outlook Activity will be bcc'd to the shared mailbox.
outgoing rules mailbox configuration

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Configure the routing for mailbox
  • Setup Inbound rules for the shared mailbox

Copyright 2025 – aviso.

Knowledge Base Software powered by Helpjuice

Expand