Create email for the shared mailbox
Written by Sukhmanjeet Kaur
Updated at July 30th, 2025
Create an email account for the shared mailbox. Any team member with access to this mailbox can access this shared email address. To create an email address for a shared mailbox, perform the following steps.
- Log in to Google admin console. Google admin console appears.
- Click on the gear symbol on the top right-hand side of the screen.
- Under Add or remove people from Google Workspace, click Add user.
- Enter the following details:
- first name
- last name
- username
- Select the role.
- Click Add.
An alias email address is created.