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How to use MIKI

Written by Sukhmanjeet Kaur

Updated at July 31st, 2025

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Table of Contents

Examples of questions you can ask MIKI Aviso Win score Insights Pipeline Insights Engagement Insights Note Conversation Insights Aviso Deals Aviso Forecast Account Research CRM Writeback
  1. After you log in to Aviso, click on MIKI at the top to start using MIKI.

    MIKI opens with a new window and by default briefs you about your weekly sales summary through a video.
     
  2. Click Conversation 1 to start a conversation with MIKI to ask for any sales insights and to take various actions.

    You can start with another new conversation by clicking +New Chat.
     When you have multiple conversations, you can rename the conversations by clicking Edit icon in the particular chat.
  3. To clear a conversation within a chat, click Clear Conversation.
  4. MIKI reminds and notifies you about various important sales milestones and due actions. 
    Click Notifications to check your notifications and take requireed actions from MIKI itself.

Examples of questions you can ask MIKI

Here are some examples of questions you can ask MIKI and actions you can ask MIKI to perform.

Aviso Win score Insights

Aviso Winscore is a crucial feature assessing the likelihood of deal success. MIKI enables effortless interaction with Winscore Insights:

  •  Querying Win score: Ask MIKI about the Winscore of a deal to find the probability of winning.
  • Trend Analysis: Request MIKI to analyze the historical trend of Winscores to identify patterns and inform deal strategies.
  • Contributing Factors: MIKI provides insights into factors in0uencing Win score, suggesting actionable steps for improving deal success.

Pipeline Insights

Understanding the sales pipeline is essential, and MIKI offers valuable insights:

  • Pipeline Changes: Inquire about changes in the pipeline over a specific period to visualize deal movements.
  • Pipeline Distribution: Gain information on how open deals are distributed across stages, aiding in bottleneck identification.
  • Pipeline Creation: Learn about newly created deals to assess pipeline health and performance.

Engagement Insights

MIKI provides insights into GTM team activities, crucial for sales success:

Note

 You can ask for engagement insights only if you have Conversational Intelligence enabled.

 
  •  Engagement Grade and Insights: Understand engagement health and take necessary steps for improvement.
  • Executive Engagement: Gain insights into high-level executive involvement in business accounts.

Conversation Insights

Effective communication is key, and MIKI offers insights into team conversations:

  •  Sentiment Analysis: Analyze the sentiment of customer interactions to address issues proactively.
  • Keyword Analysis: Gain insights into frequently used keywords in customer conversations to adjust messaging.
  • Topic Trends: Understand the frequency and nature of topics discussed during customer conversations to tailor communication strategies.
  • Summary: Quickly surface meeting summaries to stay updated on customer interactions.

Aviso Deals

MIKI enables engagement with essential deal data:

  •   Deal Status: Inquire about updates on any deal to stay informed.
  •  Deal Changes: Learn about changes made to deal attributes through a timeline view.
  •  Stage/ Category Distribution: Obtain insights into deal distribution across stages.
  • Deal Creation: Get quick insights into newly created deals for performance assessment.

Aviso Forecast

Access Aviso's forecasting data effortlessly to gain insights into sales performance

  • Aviso Forecast and Explanations: Retrieve your team's forecast and explanations for better understanding and planning.

Account Research

Utilize MIKI's 'Account Research' feature to analyze content from company earnings calls:

  •   Sample queries cover various aspects discussed during earnings calls, aiding in market understanding and strategic planning.

CRM Writeback

Streamline CRM updates through MIKI's direct commands, saving time and effort:

  • MIKI ensures security and compliance while facilitating quick alterations to deal records.
utilize miki

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